Privacy Policy

The present notice and the contribution of Data to Cheturismo, constitutes the acceptance of this privacy notice.

In compliance with the provisions of the Federal Law on Protection of Personal Data in Possession of Individuals, Cheturismo SA de CV ("Cheturismo") will seek that the treatment of your personal or sensitive data be controlled in order to provide privacy and the right to the informative self-determination of the same understood all those data that can identify you, such as your name and surname, telephone number, postal address and email address.

It is also your knowledge that we do not store credit card data since our payment platforms reside in the servers of the different banks with whom we work and own this platform and only those servers control the information that a user enters inside. of the payment platform such as credit card numbers, expiration dates, verification digits, etc. where Cheturismo has no control or authority over said platform and banking system.

The data may be hosted on servers that Cheturismo has an adequate level of protection and may be transferred and / or shared with subsidiaries, affiliates, affiliates and suppliers of MexicoHoteles within national territory or abroad provided you consent and that the law allows it..


How your data is used

The data provided may have one or more uses:

  • - For the purposes of processing, confirming, canceling, modifying, updating your reservations with the Final Suppliers of the services requested by you by any electronic, telephone or face-to-face means.
  • - For sending notifications via email when a service has been purchased, canceled or modified.
  • - Telephone calls to verify transactions or transactions made via the Internet, telephone or in person if Cheturismo or its representatives consider it necessary.
  • - Telephone calls to request documentation that establishes the identity of the client or the holder of the reservation.
  • - For future promotions and travel offers sent to email as long as you have accepted the published Cheturismo policies.


Cheturismo may keep the time allowed by applicable law, the information in its database in order to simplify the provision of the service for future reservations. The confidentiality, integrity and availability of the data is protected by security measures implemented through encryption and data encryption systems using SSL-3 technology to protect the information from unauthorized access, thus controlling it administratively, technically and physically, to avoid its damage, loss, alteration, destruction, misuse, access or undue disclosure.

You may exercise the rights of access, rectification, cancellation or opposition to the processing of your data, by submitting your request via email: or in writing to the area of ​​Privacy and Information Security, Av. Álvaro Obregón No. 312, Col. Centro, Chetumal, Quintana Roo.

Cheturismo reserves the right to change or modify this Privacy Notice, taking effect any change at the time of its publication in any of its electronic sites. Changes are published in this address.